At Mylestone, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mylestone.com.my, interact with our services, or communicate with us.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Data Storage Location
We may collect the following types of information:
a. Personal Information
You may voluntarily provide personal information, including but not limited to:
Name
Email address
Phone number
Company name
Any information submitted via contact forms, enquiry forms, or subscriptions
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring URLs
This data is collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide our products and services
- Improve website performance and user experience
- Analyze traffic and usage patterns
- Send updates, marketing communications, or promotional content (only if you opt in)
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Understand how visitors use our site
Remember user preferences
Improve site functionality and performance
You may disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.
4. Google Analytics & Advertising Tools
We use Google Analytics and may use other Google services in the future (such as Google Ads, Google Tag Manager, or similar tools).
These tools may collect information such as:
Pages visited
Time spent on pages
Device and browser information
Google may use cookies or other identifiers to collect this data.
You can learn more about how Google handles data here:
👉 https://policies.google.com/privacy
You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
5. Embedded Content from Third-Party Platforms
Our website may include embedded content (e.g. videos, maps, social media posts) from third-party platforms such as:
Google
Facebook
Instagram
YouTube
Embedded content behaves the same way as if you visited the third-party website directly. These platforms may collect data about you according to their own privacy policies.
6. Data Sharing & Disclosure
We do not sell or trade your personal data.
We may share your information only with:
Trusted service providers (hosting, analytics, email services)
Legal or regulatory authorities when required by law
All third-party partners are required to protect your data and use it only for the intended purpose.
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements
You may request deletion of your personal data at any time.
8. Data Security
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
Any updates will be posted on this page with a revised “Last updated” date.
